Studio Policy

2021- 2022 School Year

General Information

RegistrationRegistration is open to students aged 5 and up. By submitting a registration form, applicants agree to the terms outlined in this policy.
SchedulingLessons are given on a weekly basis at a consistent day and time. The studio will be closed for various recesses throughout the year in conjunction with major school holidays. Dates for all recesses and other important events are posted on the student portal calendar before the start of the school year.
Virtual LessonsThe studio offers lessons in-person and remotely via Skype. Students may switch their method of attendance as needed, however the teacher would request a minimum of two hours advance notice.
PaymentPayment may be made by cash, check, or PayPal. Lessons will be invoiced at the start of each month with payment due by the month’s end. The invoice will be emailed to the primary invoice recipient listed on the student’s account. Please note: Online payments will include a 3% surcharge to cover processing fees.
Student PortalParents and adult students will be granted access to the student portal following enrollment at the studio. Children may use the portal if they have an email address, however the portal will not allow them to access invoices, payment records, or other financial information.
Instrument RequirementsAll students should have daily access to an acoustic piano or 88-key weighted action keyboard with sustain pedal and an appropriate seat.
MaterialsStudents are responsible for purchasing their own books and materials. Students should remember to bring all relevant practice materials to each lesson including method books, scores, practice sheets, and other materials required for study.

Cancellations & Withdrawal

Lesson Cancellation Policy
on the Per-Lesson Plan
Students are permitted one absence per monthly billing cycle. Additional absences during the same month will be billed, however students may avoid this charge by attending a make-up lesson. Please note that make-up lesson opportunities are based on the teacher’s availability and cannot be guaranteed.
Lesson Cancellation Policy
on the School Year Plan
The teacher works two unpaid weeks during the school year to account for potential illness, snow days, or other cancellations. For this reason, the teacher is not obligated to make-up missed or cancelled lessons. Make-up lessons will be granted based on the teacher’s availability and cannot be guaranteed.
Snow DaysThe studio determines snow days independently of school district closures or delays. Weather conditions may change significantly from the morning the school issues a closure to the evening hours when most lessons are scheduled. If the studio must close, students will be notified by text and email.
Termination of Lessons on the Per-Lesson PlanStudents have the flexibility to start or stop lessons at any point in the school year. Students on this plan are also permitted one temporary withdrawal per school year. This allows per-lesson students to take an extended off-calendar recess without being charged for multiple absences.
Termination of Lessons on the School Year PlanStudents on the school year plan are expected to remain enrolled at the studio for the duration of the school year. If the student withdraws before fulfilling this commitment, the student is no longer eligible to receive the school year rate. In such an event, the student’s tuition will be recalculated by the per-lesson rate and any difference owed must be payed.

Visitor Conduct

ExpectationsThe studio is not only a place of business, but also a family home with nearby neighbors. The teacher thusly reserves the right to refuse any student or visitor who does not conduct themselves in a manner appropriate to this setting. Students and their guests are expected to be on their best behavior while visiting the premises.
Respect for Teacher PrivacyVisitors are asked to stay within the bounds of the studio space, adjoining restroom, and ground floor of the foyer. All other areas of the house are considered family-only.
COVID-19Visitors are expected to abide by the reasonable safety measures implemented by the studio in order to mitigate spread of COVID-19. Safety protocols may change throughout the school year due to the evolving dynamics of the situation.
Using the Grand PianoThe teacher cannot run her business without a working piano, therefore all guests are expected to treat the piano and piano bench with the highest degree of care. The following behaviors are not allowed: Pushing, kicking, or standing on the foot pedals and pedal lyre; Lifting up or prying on the keys or dampers; Picking at the finish or making indentations with fingernails or other utensils; Handling the piano with excessive force; Standing or kneeling on the piano bench; Dragging or sliding the piano bench.
Parental SupervisionWhile children are always welcome at the studio, those left unattended present a liability for the teacher’s home and business. The teacher thusly reserves the right to cancel or postpone lessons for any minor until a parent or legal guardian can remain present for the duration of the visit.